Service is a part of our name.
Servco Pacific Insurance is a privately-held, Hawaii-based insurance brokerage firm comprised of experts offering a suite of insurance solutions including commercial insurance, employee benefits, risk management, and surety. We specialize in overcoming challenging and often unprecedented coverage needs. Our experienced, creative, and dedicated industry experts possess the vision and important relationships to create and tell our clients’ stories with the logical reasoning and integrity needed to satisfy underwriter requirements and support their efforts, especially for non-traditional policies. Our innovative team never says that something cannot be done simply because it hasn’t been done before.
Servco Pacific Insurance by the Numbers
client retention rate
When Servco opened its doors nearly 100 years ago, the primary business focused on the automotive industry. As the company’s reputation for excellent service grew, Servco diversified at an unprecedented rate in the 1970’s acquiring, among other companies, American Insurance Agency (AIA) that primarily served the Hawaii marketplace with insurances services. AIA remained a leader in the insurance services industry with offices throughout Hawaii including O‘ahu, Maui and Hawaii Island.
In 2002, Servco renamed AIA to Servco Insurance Services (SIS). During this period, SIS expanded into the marine, large specialty commercial and employee benefits practices in Hawaii by attracting and acquiring highly reputable industry experts. Matched with its already well established individual and business insurance divisions, SIS became one of the largest agencies in Hawaii.
In 2010, with its growing marine reputation, SIS expanded to Washington with a primary focus on marine-related business. Over the next several years, the firm opened new offices in Tacoma, Washington and Newport, Oregon and expanded its services to include aviation, professional liability, hospitality, construction and employee benefits. Recently, it was named one of the Pacific Northwest’s 100 Fastest Growing Privately-held Companies by the Puget Sound Business Journal.
In 2014, SIS rebranded to Servco Pacific Insurance (SPI) to better reflect the firm’s reach throughout the region. Today, as one of the top brokerage firms in the country, SPI provides clients with service capabilities on an international scale and, yet maintains the personalized expertise of a boutique firm.